It might be a parent who can no longer manage on their own. A husband or wife recovering from surgery, a fall or a fracture. A family member who is bedridden or suddenly unable to move. Whoever it is, home is where they want to be — and making that work is harder than it should be.
Families usually face two bad choices. Hire someone on your own, and you get to choose — but there is no one to verify them, train them, or replace them if they leave on a Tuesday night. Go through an agency, and you get a safety net — but you take whoever is sent, pay a markup on their salary, and see little of what happens once they arrive.
Many families would rather hire a caregiver themselves. It is more affordable than a company with full-time staff, which can cost upwards of ₹38,000 a month — often with doctor consultations charged extra, hidden costs, scattered note-keeping, and a strict rule that staff help with nothing beyond patient care. But hiring on your own only works if you know someone who can refer a good person, and most families don't.
We started Mitra to be that referral — the better way to hire on your own. To make care at home seamless and affordable, and to give families real choice over who looks after the person they love — without giving up replacement support, continuity, or the confidence that the person in the house is capable.
The freedom of hiring on your own. The competence and continuity of a care company.
You choose the caregiver, agree the terms and keep the flexibility. We make sure they are trained, verified and overseen by a doctor — and that care never stops if things change.
Our aim: to be Bangalore's one-stop home healthcare company — caregivers, diagnostics, physiotherapy, monitoring and doctor oversight, managed end to end, so families never have to stitch care together themselves.
What we do today
Home caregiving — across Bangalore
Trained, verified caregivers for 12-hour day care or 24-hour live-in care, for elderly parents, a spouse recovering after surgery or a fall, bedridden or immobile family members, and anyone who needs support at home. You choose your caregiver from our pool; we manage the care. Explore home caregiving
Lab tests at home — through our partner labs
A trained phlebotomist from our partner lab collects samples at your home, so your loved one doesn't have to travel or wait in a queue. Every result flows straight into LabTrack. Book a home lab test
Physiotherapy at home — through our partner physiotherapists
Qualified physiotherapists visit your home for post-surgery rehabilitation, stroke recovery, mobility and pain management, and fall prevention. See physiotherapy at home
_Home caregiving is available across Bangalore. Lab collection and physiotherapy are available in selected pincodes and expanding — the services available at your address are shown when you add it during booking._
How home caregiving works
Book for ₹0. Tell us about your loved one's condition, the hours of care needed and your address.
We call you. We understand the care needs and agree the right care level with you.
Choose from our pool. Tell us what matters to you — language, gender, age, experience, temperament. We send the four best matches from our pool of trained, pre-screened caregivers. Not quite right? We send four more, and keep going until you find the person you want at home.
Agree terms and confirm. Agree the salary — and any optional household help — directly with your chosen caregiver. Then you pay Mitra's one-time fee for your plan in advance, before care begins. Nothing is charged until you've made your choice.
Verified before day one. Your caregiver's identity, police record, documents and previous employment are checked before they start.
Care begins — and we stay. Care plan, monitoring kit, MiTrack, doctor check-ins every two weeks, and retraining when needed. Not happy with the caregiver? Two free replacements during your plan. If a caregiver abandons the job, we replace them every time, at no cost.
MiTrack: your loved one's health, in one place
Most families keep health history in WhatsApp chats, paper files and memory. When a doctor asks "when did this start?", nobody is quite sure.
MiTrack brings it together. It has two parts.
CareTrack — daily care and vitals
Your caregiver records care, vitals and observations through the day. Blood pressure, sugar, oxygen, pulse, temperature, meals, medicines, sleep — all logged, all visible to you.
LabTrack — every lab result, as a trend
When you test with us, we upload a copy of your report and enter every value ourselves — test, result, unit, normal range and date. Your results become a trend line you can read at a glance, not a folder of PDFs.
No equipment to buy. No data to enter.
We provide the monitoring kit — BP monitor, glucometer, pulse oximeter and more — for the full duration of your plan, and collect it when care ends. Your caregiver records the readings; we enter the lab values. You just open MiTrack.
Glucometer strips and everyday consumables are arranged by the family._
Normal limits, flagged
Each patient has normal limits set for their vitals. Any reading outside them is flagged, so a change doesn't sit unnoticed in a notebook.
See when things started
Quick access to the full history shows exactly when a reading began to change and what changed with it — the question every doctor asks first.
One record, for every doctor
Take MiTrack to any consultation, specialist or hospital visit. Everything is in one place.
A doctor in the loop, included
Every caregiving plan includes a doctor check-in every two weeks. The doctor reviews your loved one's MiTrack record, speaks with you, and updates the care plan as needs change. It's part of what you pay for — not an extra — so you are never left wondering whether what you're seeing is normal.
Your data, your control
Your loved one's health information is sensitive, and we treat it that way.
Used only to help you
Your data is used to deliver and improve your loved one's care — never sold, never used for advertising, never used for any commercial purpose.
Shared only with whom you choose
Your family members, your Mitra care team and the doctors involved in the care.
Withdraw consent any time
You can withdraw your consent whenever you choose. We will stop processing and sharing your data, keeping only what the law requires us to retain. We follow India's Digital Personal Data Protection Act.
_Questions about your data? Write to our Grievance Officer at contact@mitrahome.in._
Who we are
Mitra is led by Dr Sanjay Kumar K A (MD, Anaesthesiology), our Medical Director, who oversees all clinical care, and Rahul B S, who runs operations. We started Mitra because families kept telling us the same thing: finding a caregiver was hard, but not knowing what happened after they arrived was harder.
Mitra Homecare is operated by Auronix Horizon Private Limited, Bengaluru._
Care at home, without doing it all yourself.
₹0 to book. Nothing to pay until you've chosen your caregiver.